1Introduction
Sheq Safety CC (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information and ensuring that it is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.sheqsafety.co.za (“Site”).
2Information We Collect
We may collect the following categories of personal information:
- Name and surname
- Company name
- Contact information (email address, telephone number)
- Billing and delivery details
- Communication records when you contact us
- Website usage information such as IP address, browser type, and cookies
We collect information only when voluntarily provided by you or automatically through normal website operation.
3How We Use Your Information
We process personal information for the following purposes:
- To provide requested products or services
- To respond to enquiries and customer support requests
- To process quotations, orders, and deliveries
- To maintain internal records
- To improve website functionality and customer experience
- To comply with legal and regulatory requirements
- To communicate company updates or relevant service information where permitted by law
4Legal Basis for Processing
Personal information is processed where:
- You have provided consent
- Processing is necessary for the performance of a contract
- Processing is required by law
- Processing is necessary for legitimate business interests that do not override your rights
5Disclosure of Information
We do not sell personal information.
Information may be shared only where necessary with:
- Service providers assisting with website hosting, IT systems, or delivery services
- Professional advisors such as auditors or legal advisors
- Government authorities where required by law
All third parties are required to maintain appropriate confidentiality and security measures.
6Information Security
We implement reasonable technical and organizational security measures to protect personal information against loss, misuse, unauthorized access, disclosure, or destruction.
While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be 100% secure.
7Data Retention
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legal, tax, or regulatory requirements.
8Your Rights
In terms of POPIA, you have the right to:
- Access personal information held about you
- Request correction or deletion of inaccurate information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted using the contact details below.
9Cookies
The Site may use cookies to improve functionality and user experience. You may configure your browser to refuse cookies; however, some parts of the Site may not function properly as a result.
For more detail, see our Cookie Policy.
10Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
11Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
12Contact Information
For questions, requests, or complaints relating to this Privacy Policy or the processing of personal information, please contact:
You may also contact the Information Regulator of South Africa at: https://inforegulator.org.za/
